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Frequently Asked Questions

What payment methods do you offer?
We offer two payment methods:
Credit card and debit payments through Sphere Pay
Crypto payments powered by Sphere Pay

How do your Enterprise plans work?
Our enterprise deals offer bundles, premium support, custom features, and more. Contact team for more details.

Do you offer any discounts for annual subscriptions?
Yes, we offer discounts for annual subscriptions. For larger requirements, consider our customizable Enterprise tier. Contact team for more details.

When will I be billed?
You control your billing. Top off when you need it. If your balance is empty, no calls. Here is an example of your bill: 1 NFT Project (1x $2.00) + 5000 NFTs ($0.01x 5000) = $52.00 Bill

Who can I contact about a custom plan?
For inquiries about custom plans, contact our sales team via email at tony@underdogprotocol.com or reach out to us on Telegram.

How do I cancel my paid plan?
To cancel your paid plan, simply visit the Billing section in your API Dashboard.
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